Greenview
Surgery
Greenview
Surgery
129 Hazeldene Road Northampton NN2 7PB Tel: 01604 791002 Fax: 01604 721822
Dr Peter Halstead, Dr Helen Spencer, Dr Tiffany Crawford, Dr Sarah Lineham, Dr Emily Wallis, Dr Fatema Jamil
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Reception Hours Monday - 8.00am - 1.00pm 1.30pm - 6.30pm Tues, Weds, Thurs & Fri - 8.00am - 6.30pm. In an emergency please phone 791002. The telephone system operates a queuing system. Your call will be answered by an auto-attendant and you will be asked to choose one of the 4 following options:-
or if you do not have a button keypad on your telephone you can hold the line and a receptionist will answer your call. Please note that we can take telephone requests for prescriptions between 1.30pm and 4.30pm. results and general enquiries can be obtained between 10.30am -1.00pm and 1.30pm - 6.30pm. This enables us to deal with the demand for appointments at 8.00am, our busiest time. Confidentiality The doctors and nursing staff have access to patients' records for clinical purposes. Any other staff ember has access on a "need to know" basis only. Patient confidentiality is of paramount importance to us. Any information requested by third parties cannot be given without your consent. Young people may be seen on their own if they wish. We will try at all times to respect their confidentiality. The records will not be available to anyone else unless there are exceptional circumstances which would be discussed with the young person prior to any disclosure. Most of our patient information is stored electronically but we would like to assure you that it is subject to the same confidentiality as the written notes. We hope the services we provide will meet your needs. |
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