Anima
What is Anima
Anima is a triage system that Greenview Surgery use which allows patients to contact the surgery without waiting in lengthy queues on the telephone. To register for online access, all you need is your own email address. If you do not have an email address, you can still register with this service, but you will be unable to log in to check the progress of a request.
You can submit Admin requests and Medical request.
Admin requests include:
- cancel appointment
- request a form
- request a letter
- medication review
- new carer
- personal details update
- PIP supporting letter request
- Subject Access request
- test results
- sick note request
- travel assessment
We will not accept prescription requests. Prescription requests should be submitted via NHS app, Airmid app, Systmonline, via Royal Mail, or post through the surgery letterbox.
NHS App
Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
SystmOnline
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Contact the surgery by phone or in person
- Verify your identity
- Secure a username and password
- Enter SystmOnline and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
SystmOnline
Non-urgent advice: Having Problems?
Airmid
If you would like to benefit from online services and prefer to use an app, you can use the Airmid app. Airmid is the patient-facing app for the provider of our clinical system. If you don’t want to use an app you can still access SystmOne Online.
Want to be setup?
To sign up for online services you’ll need to visit us. You can visit any of our surgeries and ask to be registered for the service. You’ll need to provide some ID.
Through the Airmid app you can:
Access your complete medical record and contribute to it using information from medical devices and wearables, Apple Health and Google Fit.
This includes:
- Consultation notes
- Medication History
- Vaccination History
- Allergy/Drug Sensitivities
- Procedure History
- Correspondence e.g. Referral/Discharge letters
- Pathology/Radiology reports
- Health data from your personal device
Use it to book and manage your appointments:
- View all upcoming appointments
- Add appointment reminders to your calendar, so you don’t miss an appointment
- Airmid has video consultations built-in, so you can be consulted straight from the app
Use it to manage your medication better:
- Request medication and re-order your repeat medication directly through Airmid
- Airmid supports the Electronic Prescription Service and can produce barcodes directly in the app ready for scanning at the Pharmacy for medication collection
- Update your nominated pharmacy. Integrated maps show you how to get to there too
Get the App
Non-urgent advice: Please note
To use the Airmid app, you must set up your NHS log-in.
This is the same login as you would use for the NHS App. For help and guidance on how to do this, please visit the NHS website.