Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
Register for SystmOnline – submit an email response with your full name, date of birth and your preferred email address. Following this you will receive log in details. Once details are received, click the link below
using your NHS account (through the NHS website or in the NHS App)
Airmid app – this can be used using your SystmOnline login credentials (IOS app or Android app)
Post prescription through the surgery letterbox(located at the Surgery main entrance)
Post prescription using Royal Mail
You cannot order prescriptions using Anima, or by email
Collecting your prescription
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Repeat prescription requests will be available from your nominated pharmacy in 3 working days
Acute prescription requests (medications not on repeat list) will be available from your nominated pharmacy in 5 working days
All prescription requests received after 2pm Monday-Friday will be reviewed on the next working day
If there are any issues with your prescription, we will contact you
We do NOT inform you when your script has been issued. You will need to contact your pharmacy
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Call the surgery on (01604) 791 002 option 2, after 11am
- Use the online services messaging service
Medication reviews
If you are on regular medication, you should have a medication review with an appropriate clinician at least once a year.
Time for a medication review?
Simply submit a request using Anima
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.